Privacy policy regarding the processing of personal data

1. General provisions

1.1. This Policy describes how personal data of visitors of this website (the “Website”) is collected, used, stored and protected.

1.2. The personal data controller is Hexasoftware (the “Controller”).

1.3. By submitting data through the Website forms or otherwise using the Website, the user consents to the processing of their personal data under this Policy.

2. Purposes of processing

2.1. The Controller processes personal data in order to: contact the user and keep in touch; review inquiries and requests; share information about services and offers; carry out internal analysis and statistics; administer and develop the Website; improve the user experience.

2.2. The Controller may use the contact details provided to follow up on matters related to the user's inquiry.

3. Data we process

3.1. Name and other details entered in the Website forms; e-mail address; phone number; country; content of messages and inquiries; technical data about visits (IP address, device and browser data, actions on pages).

3.2. Data is processed only for the purposes listed in Section 2.

4. Cookies and analytics

4.1. The Website uses cookies and similar technologies to work properly, remember preferences, produce visit statistics and improve its structure.

4.2. This information is aggregated and is not used to identify the user personally. Cookies can be managed in the browser settings; limiting them may affect some Website features.

5. Disclosure of data

5.1. The Controller does not sell, exchange or otherwise disclose personal data to third parties, except where required by applicable law.

6. Retention period

6.1. Personal data is kept for up to 5 (five) years from receipt or until the user asks to stop processing, unless the law requires otherwise. After that it is deleted or anonymized.

7. User rights

7.1. The user may: obtain information about the processing of their data and its legal basis; request correction or updating of inaccurate data; withdraw consent; request deletion when there is no legal basis to keep the data; restrict processing where provided by law.

8. Security

8.1. The Controller applies organizational and technical measures to protect personal data against unauthorized access, alteration, loss or disclosure. Access is limited to authorized persons bound by confidentiality, and data is transmitted over secure channels.

9. Final provisions

9.1. The Website is not intended for minors. Providing personal data is voluntary, but without it we may be unable to handle a request.

9.2. The Controller may update this Policy. The current version is always published on the Website and applies from the moment of publication.